I recently started looking into Teams as we push to work with it more and more to increase our collaborative team work.
As a result, I keep finding these little tips I share with my team to try and help them make better use of this tool and I figured I might as well share them here.
so this will be the first in a series of tips I will share over time (hopefully weekly!).
And the first one – keeping the conversation in context:
Often when talking about Teams you may encounter the concept of “Conversations”.
Think of a conversation as its own thread – a new one is created every time you post a new message using the bottom chat box (Start a new conversation):
If you want to reply to someone who mentioned you or alternatively, have something to contribute to an ongoing conversation – use the reply option.
This way it stays in the context of the conversation.
You’re probably asking yourself – why is this important, well.. picture a very active channel where many topics are discussed (like a forum), you want your reply to appear in the right thread as otherwise no one will be able to associate it with the rest of the conversation.
Also, If you add a comment, it bumps the thread, replying outside of it may result in losing something that may have been important.
To finish off, here are some example for conversations someone might have:
- Discussion around an open task or issue
- Discussion around an email that was sent to the channel (remember, every email automatically starts a new conversation)
When scheduling a meeting, it also creates a conversation and it records things that happened during the meeting.
You can use the conversation for follow ups and other post-meeting discussions.
- Much more!